FAQ

Accessible Parking
Accessible Parking is located near the main entrance to the amphitheater.  A state issued handicap license tag or an ADA (Americans with Disabilities Act) hang tag placard must be displayed to access accessible parking.

Accessible Seating
Accessible Seating is available at the top of the hill on a paved area with a railing. An ADA restroom is also available on the concourse level.

Weather
Icehouse Amphitheater is an outdoor venue. In the case of inclement weather cancellation or delay of an event will be made by event management.  All efforts will be made to ensure an event can continue, however safety will always be our first priority.  Refunds will be handled on a show by show bases.
For the most up to date information check our Facebook page. 

 

Parking
There is a small number of parking spots available in the parking lot adjacent to the amphitheater. After 5PM parking is also available in Town Hall parking lot off Maiden Lane, and after 6PM in the Lexington County Court buildings.

Please be courteous to local businesses’ private parking lots and use public lots.

Smoking
Smoking, including vaping and E cigarettes, is not permitted inside the gates of the amphitheater, and within 50 feet of the entrance gates. This includes all seating areas and concourse areas.

Bag Policy
All bags must be 8”x12”x12” or smaller.
No book bags.
All persons and bags are subject to search by event personnel.

Re-Entry
There is no re-entry for ticketed events.

Umbrellas
Umbrellas are not allowed in the amphitheater.

Prohibited Items
Aerosol cans, alcoholic beverages, cameras with removable lenses, coolers, picnic baskets, fireworks, illegal drugs, laser pens and pointers, noisemaking devices, outside food and beverage, video or recording devices, weapons and any other items deemed inappropriate or dangerous by the Icehouse Management are prohibited.  All event attendees and staff will be asked to leave if they violate these rules. 

Lawn Chairs and Blankets
Blankets are always welcome for seating purposes only. Lawn chairs will be permitted on an event by event bases, please check the event page on the web site for lawn chair policy.

Animals
Pets are not allowed in the amphitheater.  Service animals are permitted when escorting guests or staff with disabilities.

Cameras
Cameras without a detachable lens, digital and disposable cameras are permitted at the amphitheater unless otherwise noted for a specific event. There is no audio or video recording allowed in the amphitheater.

Tailgating
Tailgating is generally permitted. However, open alcoholic beverages are not permitted in the parking lots. Due to risk of fire, open flame fires and charcoal, and gas grills are prohibited.